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Help & Contact

HELP & CONTACT

Most Common Questions

How can I track my order?
You will be emailed your tracking information from the courier once your order has been dispatched. In most cases, it may take up to 24 hours for tracking information to become available.
How do I use my store credit?
Under ‘Coupon Code’ on the cart page, you will have the option to apply your store credit to the order.
How long will it take for me to receive my order?
We offer express shipping to domestic and international orders. Please refer to our Shipping Policy here.
Where do I send returns?
Please send your returns to: MISSEZD PO BOX 8475 Parramatta Westfield NSW 2150 Australia.
I didn't receive an order or shipping confirmation. What should I do?
We’re sorry to hear that. Please check your junk folder or maybe we have an incorrect email address for you. Please contact us immediately so we can verify the order has been placed and resend your confirmation.
Where are you located?
We are based in Sydney, Australia.

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